We have had nothing but problems since we upgraded to 360, never had any issues with the previous software (v6?)
Recordings and planned recordings seem to completely disappear every couple of weeks even if the box is only at 15%-20% capacity which is very annoying. If the box freezes which it seems to do quite often and we restart it, same thing happens to recordings and planned recordings all gone. If we opt to do a factory reset and keep recordings, boom, same thing happens and they still get wiped. We can no longer record and keep films on there for the children as they just end up being lost. When we were on v6 we had loads stored which was brilliant, 360 seems to be absolute rubbish.
We also have constant issues accessing catch-up for all channels and constantly get error codes. Having contacted several time before and been on the phone for hours we are told a new 'signal' is being sent to the box which will magically solve things which it doesn't to be honest. Restarting the box solves the issues but as mentioned previously that deletes all recordings, absolute nightmare.
Has anyone else experienced these issues and managed to overcome them?