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wr_uk
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Recordings & planned recording deleated

I'm very disappointed how the 360 is working on the V6 box. 

Turned it on today to find out all our recordings and planned recordings have all gone.

Anybody had this happen?

Another annoying things is the live recording. 

If we have it on a channel and it's halfway through the program. I could rewind on the V6 back to the start. Can't seen to do that withtwith 360. 

Wish I could go back to V6 version.

Sounds like a lot of people are experiencing more severe problems than I'm having.

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jonathanpye
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Message 2 of 16
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Re: Recordings & planned recording deleated

Hi WR,

 

Unfortunately the instructions tell you that you will lose all your recordings after update. We lost alot of prerecorded Christmas movies but I've found most of them on the TV guide to record again.

 

Not experienced this live recording issue. Mine allows me to watch the start of a program I switch over too which is better than a V6 which only allowed you to rewind a program to the point you turned to that channel so if you saw something you wanted to watch on the guide, changed channels you then could not go to the start of that programme as you weren't on that channel when the program started.

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x2 V6 Upgraded to tv360
Ultimate Ooomph Gig1 with UHD
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wr_uk
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Re: Recordings & planned recording deleated

Humm, just checked the live recording thing again and what you mentioned. 

It doesn't work on mine.. 

Are we on the same box and software version?

V6 software 4.28

 

 

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jonathanpye
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Message 4 of 16
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Re: Recordings & planned recording deleated

Ok, I do have V6 upgraded on 4.28. tell me what steps your doing and I will try to follow them exactly and see what my box does.

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wr_uk
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Re: Recordings & planned recording deleated

I've just switched from E4 to channel 5 thought the guide.

When I rewind it will only go back a few seconds (ie. When I switched onto that channel)

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Ernie_C
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Message 6 of 16
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Re: Recordings & planned recording deleated

There is no tuner buffering on TV 360.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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jonathanpye
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Message 7 of 16
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Re: Recordings & planned recording deleated

Yes, my did the same like the old V6 box. I'm sure yesterday it gave the option to go to the start of the program I changed too. ???

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x2 V6 Upgraded to tv360
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TiffanyGreen97
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Message 8 of 16
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Re: Recordings & planned recording deleated

The box does allow you to start show's from the beginning when you turn over and the show is part way through with startover. Unfortunately this is only available on certain programmes. You can tell which programmes do on the guide, there is an icon next to the name of the programme on the guide which is a play arrow with a rewind arrow if it is white then you can go back to the beginning of the show when change to the channel if it is greyed out you cant.  

jonathanpye
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Message 9 of 16
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Re: Recordings & planned recording deleated

Hi Ernie, are you saying it's not technically achievable due to hardware. Is that just a V6 box limitation? 

 

The marketing list functionality called startover which reading implies you can go back to the start of a program?

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jonathanpye
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Message 10 of 16
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Re: Recordings & planned recording deleated

Any that explains it.. thanks.. but again marketing v reality somewhat different

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