Recorded episodes

[Leegrillusa]

Have updated v6 box with new 360 remote. In recordings tab there are 2 options, recorded & planned recordings, if click on recorded then still shows planned recordings aswell as recorded (planned with red circle & recorded with red dot). Is there a way of just showing recorded shows & not have to trawl through planned recordings to watch a show that I have recorded? Doesn't make sense as there is a section for planned recordings anyway 

[Alex_RM]

Hi Leegrillusa,

Thanks for posting and welcome to our community 🙂

Sorry to see you're having some issues with your recordings. 

If you try going into recordings>  recorded (View All) > then there should be a drop down box which allow you to choose either recorded or planned in the top left corner next to the search icon.

Let me know if this works 🙂

Alex_Rm

[Leegrillusa]

Thanks for the reply, even if I select recorded then click on a show it still shows recorded & planned episodes of that show. It shows exactly the same if I click on planned-shows recorded & planned. Its mainly an issue as my wife likes to watch judge judy, which is has various seasons & episodes shown randomly but she has to search through the planned recordings to find ones recorded to watch them.

[Kain_W]

Ahh right okay thanks for the response on this, 

Just to also clarify is it the one box that is facing this problem?

Also is it one particular channel/series or all of them showing the planned recordings?
Let us know,

[Ernie_C]

I believe this is an example of the issue I saw at the weekend. It is now resolved, for me at least.

[Leegrillusa]

We only have one box. It is same on all shows. I dont really see the point in having a recorded tab & a planned tab when whichever you click on it shows both recorded & planned shows anyway

[Ernie_C]

As I said, I believe this fixed.

Try a factory reset, with the keep recordings option.

[Leegrillusa]

Spoiler

Done factory reset but still the same.