I also was talked into upgrading my V6 TiVo box to V360, and it was the worst decision I have made for a long time.
Firstly, I contacted Virgin some long time ago to complain that I kept running out of space on my V6 box, because I record a lot of sport series (Formula1, MotoGP, Tennis, Music channels, etc.), and many of these channels are now in HD (taking up many times more space). Also I was getting Pixellation on some recordings, which I suspected was disk corruption (some recordings would simply stop half way through, or 'skip' to the end). I had called Virgin several times in the past about this but it was never fixed. Anyway, way back in May last year I was offered an upgrade to the V360 which I was told would give me more space, and was cheaper, and would fix al these problems in one fell swoop.
At the time I didn't take up the offer because I had a lot of Tennis to watch so I deferred my upgrade until about two weeks ago. So - on receiving the new 'box', I found I only had a remote. Asking where the new box was, I was told that the old box would be upgraded. That wasn't what I was promised, as I had been told that if I didn't like the new service, all I had to do was swap the boxes back.
Anyway, the 'technician' (I use the term loosely), told me my recordings would be safe as it was only the firmware being upgraded. However, after the upgrade, everything was gone! I had no idea how to use the new system, and no instructions to help me. Thanks Guys!
Sooo... Having persevered for about 10 days, I find that the features are far inferior to the V6 that I have now lost.
1. No Wishlist.
2. No easy way to tell if a Series Link is set or unset.
3. Able to set Series Links on HD channels, but not on some Non-HD (e.g.) C4+1
4. No option to 'Keep Until I delete' on single recordings.
5. Planned recordings get 'mixed up' with recorded programs.
6. There is no access to recover recordings deleted in error.
7. Setting 4:3 Aspect to Full, Pillar Box, or Zoom makes no difference
(Some old programs (e.g. Only Fools and Horses) transmit in 4:3 aspect, but all get 'stretched' to wide screen)
(This used to work OK on the V6 box, so don't tell me it's the transmission). These were recorded on Gold+1
8. Picture in picture not present on many screens (even though sound is still there).
Many other 'features' are also missing or more difficult to use.
Don't get me wrong - there are a few nice features on the V360 software, but the drawbacks far outweigh the advantages. However, one thing I am certain about - If you don't like the V360, YOU CAN GO BACK!
In my new contract, it clearly states that you have fourteen days to decide, and if you don't like the new service, they will revert everything to the way it was before, and you pay nothing - The old contract is reinstated, and they will charge nothing. So, Mr Pete Seeger - If they didn't tell you that, then Virgin are in breach of contract, and you can justifiably ask for the V360 to be taken away and have your new V360 box replaced with a good ole' V6 system that works properly.
Hope this helps.