cancel
Showing results for 
Search instead for 
Did you mean: 

Re: Undelete recorded programmes

Jojokayak1
Joining in

I’ve just managed to delete a load of Grand Prix programmes -  nothing too major- but it has absolutely highlighted the shortcomings of Virgin’s system. 
Deleting a whole load of irrelevant stuff, to create space; when you delete a recording, sometimes it moves down to the next recording in the list and sometimes it remains on the previous programme- in my case, the one I’ve just skipped past and opted to keep- it was trying to skip through and quickly delete a load of stuff that caused me to accidentally click delete all and future recordings. 

No option to lock recordings to prevent accidental recordings, no option to restore recently deleted programmes- even for a short while, no option to highlight multiple recordings unless you delete all and future recordings. Definitely behind the curve compared to Sky. 

1 REPLY 1

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Hi Jojokayak1, 

Thank you for your post to us here on the community. 

I am very sorry to hear you are having issues when deleting programmes from your 360 box. 

We appreciate you taking the time to make us aware of this issue and we will ensure it is fed back to the relevant team for review. 

To check, do you have any issues when navigating other menus on the box?

Thanks, 

 

Nat