I have my 360 box less than a week and whilst I was able to get into Netflix the first few days I am also now getting the message unable to load. I can access it straight away through my TV and other sources. Can you please explain why I cannot access it through my 360 box?
Its going from bad to worse. I am now getting playback errors on catch up and Netflix keeps refusing to load. When I reboot it seems to work for a while then stops working again. This was an upgrade on a current v6 with a good connection I also have lipsync issues which I cannot fix as adding time makes it worse. This is the worse upgrade ever.
Thanks for the suggestion around the lyp sync which has got better. I am still getting error messages when trying to play catch up - CS2518 playback not possible, IPlayer and Netflix keep crashing (Netflix unable to load). I got through eventually to 360 second line support on Saturday who said they sent something to my box and got me to reboot it. It worked again for a few days but has started happening again today. I haven't changed any settings. I'm on the phone trying to get through to 360 second line support again but have been holding for 1 hour 15 mins at the moment - I'm not hopeful of getting through at all.
I can see from your account notes that you spoke to the 2nd line team last night, have they been able to resolve the issues that you've been having as the notes state what they asked you to do but not the outcome of the call.
Please let us know if you need further assistance.