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robertsolider
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Re: TV 360 cant watch live tv on second box only catch up

hi i was wondering if it is a problem with my box or something else 

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Ernie_C
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Re: TV 360 cant watch live tv on second box only catch up

Live TV requires a co-ax connection as well as the internet connection. Ensure that the co-ax connection is firmly connected.

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Paul_DN
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Re: TV 360 cant watch live tv on second box only catch up

Hi Robert,

 

Thank you for reaching out to us in our community and welcome, I am sorry to hear you are having issues with your 2nd 360 box and can only watch on demand, I have located your account with the details we have for you and can see a technician is booked for you, please let us know how you get on once they have been?

 

Regards

 

Paul.

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