01-07-2021 00:53 - edited 01-07-2021 00:55
Its peculiar this thread exists now reporting a similar issue to me.
In the last few weeks since the last update my 2nd tv360 keeps going Amber too. My box is an upgraded OTA V6 which was working fine until the upgrade which changed the blue standby to red. I've had the box for many years.
Answered! Go to Answer
on 04-07-2021 17:49
Thanks for your reply, Jonathan, I'll send you a private message to confirm your account details.
Cheers,
Corey C
on 03-07-2021 09:55
Hi @jonathanpye.
Thanks for your post 🙂
I'm very sorry to hear you've been having some issues with your box since the update, I can appreciate this is frustrating and we apologise for any inconvenience caused.
I've had a little look at your account and one box is performing as it should, I'm having trouble reaching the other box to run diagnostics. Is this currently turned off? If so, please turn this back on so I can run some tests and see if there are any issues on our end. If the box is on, is the amber light still showing?
Thanks,
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on 03-07-2021 17:43
@Sofia_B wrote:Hi @jonathanpye.
Thanks for your post 🙂
I'm very sorry to hear you've been having some issues with your box since the update, I can appreciate this is frustrating and we apologise for any inconvenience caused.
I've had a little look at your account and one box is performing as it should, I'm having trouble reaching the other box to run diagnostics. Is this currently turned off? If so, please turn this back on so I can run some tests and see if there are any issues on our end. If the box is on, is the amber light still showing?
Thanks,
Hi Sofia
Double checked the 2nd box, live channels via co ax are ok and its connecting via wifi to the other box.
I never turn it off
I noticed the reversed arrows flashing yellow the other day, possibly why you couldn't see it?
It's always been somewhat problematic in various ways.
It is in the bedroom upstairs and connects to the hub 4 located in the living room downstairs via Wifi.
Please check again.
Regards
Jonathan
on 04-07-2021 17:49
Thanks for your reply, Jonathan, I'll send you a private message to confirm your account details.
Cheers,
Corey C