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Re: Saturated 360 box tv colours

Dyl8n
Tuning in

on ‎26-03-2022 16:43

The box picture settings do not resolve this issue. This is a bug. Streaming content displays correctly but live tv comes through very over saturated and unwatchable on one of my two screens. The other box and tv does not exhibit this behaviour.

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newapollo
Very Insightful Person
Very Insightful Person

on ‎26-03-2022 17:47

Hi @Dyl8n 

When you say, 'The other box and tv does not exhibit this behaviour', do you mean that you have two 360 boxes and the picture is OK on the other TV using the other 360 box?

If so swap the 360 boxes around and see if there is any difference in the picture - if there isn't, but the picture on the other box still displays correctly then it's possible that it's actually your TV settings.

The picture quality may depend upon any TV filters you may be using, local dimming, picture mode, HDMI UHD Color on/off etc

If you state the TV make and model number then other members with the same model may be able to offer more exact advice.

Is the TV doing the upscaling or the 360?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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