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prvir70
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Re: Noisy fans

My 3 week old mini box has started make a whirring sound from the fan. I can hear it over the TV at normal volume.

It has ventilation around it, I assume the fan has moved and touching something because it doesn't seem to be to do with just speed. 

 

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prvir70
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Re: Noisy fans

fixed, turned it off used a piece of string wire and pushed the fan home through the grating.

silence again. 

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Paul_DN
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Re: Noisy fans

Hi prvir70,

Thank you for reaching out to us in our community and welcome back, glad to hear you have managed to resolve this and that the noise is no longer an issue, if you do have any further issues please do not hesitate to let us know?

Regards

Paul.

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prvir70
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Re: Noisy fans

thanks. have to say the assistant chat I was.on the other day for this was appalling. it took me 20 mins just to get through security and then the assistant would go off for 10mins, have her 15min break and then after an hour said we can only send an engineer around to replace the faulty box.

ended up fixing it myself.

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Hayley_S
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Re: Noisy fans

Hello @prvir70,

I am so sorry to see that, I will feed this back to the relevant team.

I am glad that you have managed to fix this while waiting to get through to us.

Many thanks,

Hayley
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