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Re: Netflix sluggish

Jakemj84
Tuning in

on ‎09-12-2022 07:07

Hi, they're the TV 360 boxes. All other apps are fine and wireless. 

Thanks

 

 

 

 

 

 

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4 REPLIES 4

Jakemj84
Tuning in

on ‎08-12-2022 23:04

Okay... So had volt package with Netflix for about 4 months now. Since day one Netflix has performed poorly on every virgin box we have. You select the app and it has always done this annoying thing where it skips past the show you've selected and jumps around. Now it's started doing this annoying thing where you can't move the selection at all. To remedy it you press the guide button then reopen Netflix and it works. 

 

Other than that it's sluggish slow and just a bit rubbish.its the same on all three boxes we have. Our speeds are excellent. Any pointers?

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newapollo
Very Insightful Person
Very Insightful Person
In response to Jakemj84

‎08-12-2022 23:12 - edited ‎08-12-2022 23:13

Hi @Jakemj84 

Which VM boxes do you have and how are they connected? Wired or wireless?

https://www.virginmedia.com/care/tv-fault/which-tv-box 

Any problems with any other apps or catch up services?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Jakemj84
Tuning in
In response to newapollo

on ‎09-12-2022 23:04

Why did this get moved? I no longer have privileges to view?????

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Arissa_H
Forum Team
Forum Team
In response to Jakemj84

on ‎12-12-2022 15:46

Hi Jakemj84.

Thank you for posting. Sorry to see this issue is still ongoing.

Do you have a video of the issue, so we can see what's happening?

If your post has been moved to a brand new thread, we would have done this for clarity or if your issue is separate to the thread you posted on.

Thank you.

Ari - Forum Team


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