My new 360 Box thinks it's a Tivo

[Bemmerson]

Hi Molly!

We have just upgraded to 360 also and are having the exact same issue! Any advice as to what can be done?

[John_GS]

Morning @Bemmerson 

Thanks for posting and welcome to the community. 

What's happening with your 360 please?

Best wishes

[Bemmerson]

Hi John,

It is loading up but with the Tivo Menu and not the 360 look. It's a brand new 360 box only installed this week.

Thanks

[Joseph_B]

Thanks for getting back to us @Bemmerson,

Sorry to hear you have been experiencing this, for me to look into this deeper for you I would like to invite you in for a quick private message so that we can discuss this.

If you have not used this feature before you can access it via the envelope at the top of your screen.

Speak to you soon. Joe

[Kain_W]

Hi Bemmerson,

Joe's currently out of office so I've assigned this to myself to pick this up.

I've dropped you a PM to discuss further.

Regards,