Virgin Media Community

[rik321]

Watching this thread. I have the same question on a VM 360 box?

Was unable to find this within the 360 Box menu?

[Graham_A]

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@rik321 wrote:

Watching this thread. I have the same question on a VM 360 box?

Was unable to find this within the 360 Box menu?

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That's because parental controls are set via the VM Hub.

The 360 box should have pin settings to restrict access where required.

[rik321]

Thank you, but I want to turn this protection off? I still don't see how to do so?

[roy247 · Accepted solution]

Press Home, Settings, Parental Controls, you can make certain changes but you can't turn it off completely because it's an Ofcom requirement for control before 9pm.

[45RPM]

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@roy247 wrote:

 but you can't turn it off completely because it's an Ofcom requirement for control before 9pm.

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Hello .@roy247

I’ve seen this answer on different threads on this board; also, on other forums.

However, I can’t accept this answer.  If what you say is correct, then all VM’s customers NOT upgraded to 360, are breaching Ofcom’s requirements.

I’m almost sure my friends on Sky, BT, etc – either don’t have this restriction or can turn it off.

[roy247]

You can read about it here,

https://www.ofcom.org.uk/consultations-and-statements/category-2/mandatory-daytime-protection 

[Kain_W]

Hi 45RPM,

Thanks for your post and welcome back to the community.

As @roy247 has kindly posted, you are able to switch off parental controls however due to the Ofcom regulation, it would still be present via daytime.

Regards,