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Re: Error code MA1/15/40

Bruffell06
Tuning in

on ‎09-04-2023 07:38

How did you fix this? I've got the same error now.

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2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

on ‎09-04-2023 12:37

MA-prefixed codes when converting from TiVo/V6 > TV360 are usually account-related and will need VM to intervene.

You can either wait on this forum a couple of days for staff to wade in, or call in if you want this resolved sooner.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ashleigh_C
Forum Team
Forum Team

on ‎11-04-2023 12:53

Hi there @Bruffell06 

 

Thank you so much for your post and welcome back to the forums, it's great to have you here. 

 

I am so sorry to hear that you have faced this issue and thank you to our community for their advise. 

 

I'd be happy to look into this with you via a Private Message. I will pop you a PM across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.
 

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