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Re: CS2400 error

BrynClarke
On our wavelength

I have this error as well, and the workaround doesn’t seem to work for me.  All internet is working fine. 

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @BrynClarke 

Thanks for posting and welcome back to the community. 

I have attempted to do some diagnostic tests but the box is showing as off/standby. 

Can you pop the box on for me as we can then do some further tests.

Best wishes.

John_GS
Forum Team


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