Arrows flashing on tv box. Help

[dvjj]

I have these flashing arrows after rebooting. However my equipment seems to be working ok, they are annoying me in the corner of my eye whilst watching TV

[Tom_W1]

Hi @dvjj thanks for your post here in the Community, although I'm sorry to hear of your concerns raised.

When you reboot your TV Box, it's not uncommon for those arrows to appear particularly if you have completely disconnected the box from the power source, but this should subside after a few minutes once the connection is stable.

Alternatively, if you connect your TV Box via Ethernet Cable to your Hub this is always best and you shouldn't generally get this symbol.

Please let us know how you get on and if you need any further help!

Many thanks

[dvjj]

We are connected via Ethernet cable. The flashing arrows disappeared after a further disconnected power reboot.

Thanks.

[Matthew_ML]

Hey dvjj, thank you for letting us know this.

Has everything been okay with the service since this? Thanks 

[dvjj]

Yes all ok.

But we were already connected via the Ethernet so strange...

[Gareth_L]

Hello dvjj,

Thanks for the update, Glad to hear its all working okay now.

Should you have any other issues . Please let us know.

Gareth_L