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Radio Channels Unavailable tonight

SteveGill
Dialled in

Hi,
I keep losing radio channels - This channel is unavailable.
When I lose access to my main channel, Planet Rock, I try a few others but they all come up the same. Then when one comes back they all do.
Is this a connection issue or due to the thunderstorms?

1 ACCEPTED SOLUTION

Accepted Solutions

nodrogd
Very Insightful Person
Very Insightful Person

This is probably a signal issue. One thing I will point out is that the broadcast radio on Virgin is really only being maintained for customers with the older TiVO boxes. These have no access to the Radioline or BBC Sounds apps so rely on the broadcast streams carried in the 900 range.

The Horizon V360 was never designed for broadcast radio, hence the 900 range channels are not visible or even advertised. They also cannot be recorded as they can on TiVO boxes. You can report it as a fault, but you will probaly have an uphill battle to get it fixed, as the Radioline app is far more reliable on the newer boxes & offers far more choice.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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See where this Helpful Answer was posted

2 REPLIES 2

nodrogd
Very Insightful Person
Very Insightful Person

This is probably a signal issue. One thing I will point out is that the broadcast radio on Virgin is really only being maintained for customers with the older TiVO boxes. These have no access to the Radioline or BBC Sounds apps so rely on the broadcast streams carried in the 900 range.

The Horizon V360 was never designed for broadcast radio, hence the 900 range channels are not visible or even advertised. They also cannot be recorded as they can on TiVO boxes. You can report it as a fault, but you will probaly have an uphill battle to get it fixed, as the Radioline app is far more reliable on the newer boxes & offers far more choice.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Thanks for that nodrogd, must admit I realised I have no idea which boxes I currently have when trying to select the forum to post in.