Menu
This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
Skalyan
  • 2
  • 0
  • 0
Joining in
119 Views
Message 1 of 5
Flag for a moderator

Programme title is not showing,message display to be announced

2 weeks ago

Programme title is not showing instead message display to be announced on each and every channel, as a result unable to record favourites shows and unable to catch up.

0 Kudos
Reply
newapollo
  • 5.72K
  • 914
  • 1.35K
Hero
102 Views
Message 2 of 5
Flag for a moderator

Re: Programme title is not showing,message display to be announced

2 weeks ago - last edited 2 weeks ago

Have you checked Settings > Network?

Also try rebooting the 360.

If that fails reboot both the hub and 360

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos
Reply
japitts
  • 10.52K
  • 1.47K
  • 2.12K
Very Insightful Person
Very Insightful Person
99 Views
Message 3 of 5
Flag for a moderator

Re: Programme title is not showing,message display to be announced

2 weeks ago

Sounds like your 360 has lost its connection to your homehub, which is what provides the internet connection - OnDemand, streaming & EPG updates use this connection.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Skalyan
  • 2
  • 0
  • 0
Joining in
83 Views
Message 4 of 5
Flag for a moderator

Re: Programme title is not showing,message display to be announced

2 weeks ago

It tried with internet connection and it’s still not showing the show title. 

0 Kudos
Reply
Zach_R
  • 494
  • 20
  • 36
Forum Team
Forum Team
30 Views
Message 5 of 5
Flag for a moderator

Re: Programme title is not showing,message display to be announced

a week ago

Hi @Skalyan,

Thank you for your posts and welcome to our community forums. We're here to help.

I'm so sorry to hear that you're having a bit of trouble with the programme listings on your TV box lately, and apologies for our delayed response. Is this problem ongoing for you today?

If so, is it possible for you to perform a reboot of both your TV box and your router as @newapollo has recommended earlier in this thread?

Thanks,
 



Zach - Forum Team


New around here? To find out more about the Community check out our Getting Started guide
0 Kudos
Reply

Digital life blog

News

Help videos

Help forum