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michaeljthomas8
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Poor TV quality for non HD channels

Hi there,

All my channels streaming from my media box, which is connected via the ethernet cable are extremely blurry. 

I've tried adjusting the quality via the settings and it's still not improved. 

I've got 200mb downloads

Does anyone know how to improve the quality?

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japitts
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Re: Poor TV quality for non HD channels

Just to clarify... live TV channels aren't carried over the internet, but from the coax cable connection.

It's streaming services & OnDemand that use the internet.

Which is it that you're having problems with?

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michaeljthomas8
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Re: Poor TV quality for non HD channels

Hi japitts,

It's the maxit TV channels from the virgin media TV box. It's connected via a ethernet cable from my hub 3

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japitts
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Re: Poor TV quality for non HD channels

If it's live TV channels, that renders your internet speed irrelevant. Live TV doesn't use the internet.

Unfortunately, I've got more questions than answers from that point on..

Is it any channel(s) in particular? Are you watching on a HD or 4K/UHD TV? What settings on the 360 have you changed thus far? Blurring would often be a TV setting, what's the make & model of your TV?

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Molly_G
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Re: Poor TV quality for non HD channels

Hi @michaeljthomas8

 

Welcome to the forums - thanks for posting. I'm very sorry to hear of the poor picture quality when trying to enjoy our Maxit channels. 

 

Japitts has raised some useful questions, I would also like to confirm if you have received any error messages at all during this time?

 

Let us know and we can do our best to assist you with this - thanks, 

Molly_G
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