Virgin Media Community

[gthind51]

Experiencing pixelating issues during live and playback viewing. Lost picture completely last night but sound was still available. 

[ozsat · Accepted solution]

If you have checked the cables are tight - then you'll need to call for a single test.

---

@gthind51 wrote:

Experiencing pixelating issues during live and playback viewing. Lost picture completely last night but sound was still available. 

---

[gthind51]

Thought you might say that. Sadly I’ve spent hours and hours back and forth to VM. 

[roy247]

---

@gthind51 wrote:

Thought you might say that. Sadly I’ve spent hours and hours back and forth to VM. 

---

Has that fixed your problem or not ?

[gthind51]

Not yet as Thought I would speak to them tomorrow. Thanks though