I've done a self install, took numerous calls and after 3 hours I finally have channels. Only thing is I'm noticing pixelating on the mini box and now on the main box. Is this a simply fix?
Also, I must say for anyone that isn't sure about Virgin; I'd 100% recommend. Having come from Sky Q and not liking the V6 box with its soft picture, this blows the picture quality, UI could be simpler but it comes down to PQ for me!