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eugenebosun
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Pair 360 remote

I can't pair my new 360 remote, it says press and hold clear and tv for 7 seconds. There is no clear button to press on the new remote, also there is no up or down thumb buttons

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BenMcr
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Re: Pair 360 remote

Those instructions are for a V6 remote, why is the box telling you to do that?

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TiffanyGreen97
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Re: Pair 360 remote

check in one of the other remote threads it is shown there

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newapollo
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Re: Pair 360 remote

Hi eugenebosun.

To pair the 360 remote hold down the 'TV' button and '0' button together until the Standby button starts to flash.
If the remote appears to have stopped working make sure the the power saving mode setting is on Fast Start

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali



I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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TiffanyGreen97
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Re: Pair 360 remote

That's the one lol

roy247
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Re: Pair 360 remote

There's even a video here to show you how to do it and to use the find my remote function.

https://www.virginmedia.ie/virgintv360support/remote-control/

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BenMcr
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Re: Pair 360 remote

Just to point out that's the site for Virgin Media Ireland.

Although a lot of the features are the same, there will be some differences between the UK and Ireland versions.

UK page for support on the remote is here

https://www.virginmedia.com/help/services-support/tv 

https://www.virginmedia.com/help/virgin-tv-lost-or-damaged-tv-remote

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I work for Virgin Media - but all opinions posted here are my own
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