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Crisw
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Out of sync

Hi, our TV is constantly out of sync, almost every time the sound setting solution doesn’t work. 
we have a TiVo box and mini box and the issue affects both boxes. 
the tv is pretty much unwatchable - we pay a lot of money for your TV and expect this to be a lot better. 
how do I fix this problem? 

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pjmarr34
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Re: Out of sync

I’ve got the same issue. It’s like watching a very badly dubbed film

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roy247
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Re: Out of sync

Hi Crisw anď pjmarr34,

Don't know if you are using soundbar's or connected directly to the TV but if you are connected to a ARC enabled HDMI connector try using a non ARC HDMI connector as some user's have reported problems with HDMI-ARC, also try setting Dolby to Follow content in Settings.

 

Crisw
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Re: Out of sync

The Dolby follow has made an improvement, but still not perfect. No sound bar, just using the tv 

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