Our remote has stopped working changed batteries several times today, can you replace it please

[Cbridgman]

Our virgin TV remote has stopped working even with changing several new batteries today. Can you please replace?

[Megan_L]

Hi Cbridgman, 

Thanks for using the forums to get some help with ordering a new remote, I am sorry your current one has gone kapoot! 

You can use this link - Order New Remote - to order a new remote for yourself 🙂

If this link doesn't work you can also call the team on 0345 454 1111 option 1, 2 then 5 or text them on 0753 305 1809. 

Sorry that we can't order one from here!

Thanks,

Megan_L