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Noisy 360 box... Again

Joining in

Ever since my 360 box was installed, maybe around a year ago now, the fan on it had been horrendously noisy, and I'm sick of it now. Was hoping there would have been a firmware update by now but it's still bad. 

Are there any fixes for this? 


Community elder

The only fix I know about is to have the box replaced.

You can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's.

When phoning Choose the option to report a fault, then ignore all the options and then you should be placed into a queue to speak to someone.