Noise screen on Virgin 360 when using Prime/Netflix
When using Prime Video through the Virgin 360 box (we have the beta/invited service), when trying to play random videos or even when returning to the main Prime menu, sometimes the screen will go blank and display that noise/static screen, which you used to get when there was no programme or error with the channel.
It actually flashes black-screen/static screen over and over. I switch the box off with remote, wait about 15 seconds then turn it back on and it's then ok (returns to the normal TV channel view).
It has occurred once with Netflix, but it's mostly with Prime this happens, don't have this problem with any other part of the TV service.
Any ideas? I have checked my settings (video resolution etc), nothing seems wrong there. I have also sign-out of Prime, and then signed back in, still happens at random.