First day off in ages, a day watching films and catch up on the tv—- no! No tv or broadband from 6 am to 6 pm all day - planned outage - no email or anything regarding this , I only found out because I searched service status - disgusting service at £100 a month !!!
Usually network upgrades are accompanied by a mailing through the door or an email a week to two weeks in advance. We had two interruptions last year, & were notified each time a week in advance.
Did any neighbours with VM get notified?
VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks