Virgin Media Community

[Aoneill2604]

I recently had my mini TV360 set up in my second room. There is no sound whatsoever coming from the TV. It’s connected via HDMI.

ive tried resetting the box, changing the hdmi cable, checking and changing audio settings and moving the box upstairs- nothing seems to work. The TV has sound through other cables and I used to have this TV cabled into my main TV360 box and it worked fine. Help please!

[newapollo]

Hi Aoneill2604,

Have you tried swapping the 360's around to see if the issue follows the box?

[KeithLeonard]

I know it seems daft, have you checked that you haven't accidently switched on themute button?

[Akua_A]

Hi @Aoneill2604,

Welcome to our community forums and thank you for your first post.

Sorry to hear about your lack of sound on the mini box. Have you tried the great advice give by both @newapollo and @KeithLeonard? Does the issue persist?

Please get back to me when you can.

Thanks,