Menu
Reply
angeletia
  • 1
  • 0
  • 0
Joining in
73 Views
Message 1 of 2
Flag for a moderator

No sound on tv 360 box for a week now

The sound on the tv 360 box does not work and has not been for one week now. I have restarted/switched off turned off the Dolby via audio and sound on settings.

Tags (1)
0 Kudos
Reply
newapollo
  • 6.51K
  • 1.02K
  • 1.61K
Very Insightful Person
Very Insightful Person
62 Views
Message 2 of 2
Flag for a moderator

Re: No sound on tv 360 box for a week now

Hi angeletia,

Sorry to hear you have sound issues.

I know it's a silly question but have you double checked that it isn't on mute?

Have you tried a different HDMI cable?

Do you get sound on your normal TV via freeview, blue ray players etc?

I had a problem last year with my set top box and managed to fix it by disconnecting all of my equipment from the mains.

I then disconnected all the cables, HDMI leads etc ( it was like spaghetti junction)

When I reconnected everything the sound returned.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click to mark as a Helpful Answer or use Kudos to say thanks


0 Kudos
Reply