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No sound on tv 360 box for a week now

The sound on the tv 360 box does not work and has not been for one week now. I have restarted/switched off turned off the Dolby via audio and sound on settings.

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Re: No sound on tv 360 box for a week now

Hi angeletia,

Sorry to hear you have sound issues.

I know it's a silly question but have you double checked that it isn't on mute?

Have you tried a different HDMI cable?

Do you get sound on your normal TV via freeview, blue ray players etc?

I had a problem last year with my set top box and managed to fix it by disconnecting all of my equipment from the mains.

I then disconnected all the cables, HDMI leads etc ( it was like spaghetti junction)

When I reconnected everything the sound returned.


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