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HayleyLambley18
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No picture or sound on tv channels

When I put any channel on my 360 box, no sound or picture. Recordings work fine.

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japitts
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Re: No picture or sound on tv channels

How about OnDemand?

Is this on all channels or just particular ones?

Is the co-ax cable finger-tight, and do you get any error messages or codes on-screen? If the picture is completely blank on broadcast channels only, I'd expect an error code - and this will give a clue as to the cause.

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roy247
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Re: No picture or sound on tv channels

Hi HayleyLambley18,

I am guessing it's ok this morning, my live TV went down around 12:50 last night but recordings and apps I checked all worked.

Everything back to normal this morning.

Roy.

 

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Paul_DN
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Re: No picture or sound on tv channels

Hi Roy,

 

 

 

Thank you for coming back to us and for the update, glad to hear everything seems to be back up and running Today, if you do have any further issues, please do not hesitate to reach back out to us?

 

 

 

Regards

 

 

 

Paul.

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