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Jdm42
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No kids channels on tv360 minibox

I have recently had the tv360 ultimate oomph package installed and all good apart from the minibox upstairs. 

Firstly bbc1 and bbc2 are very pixelated if they come on at all and secondly we have just noticed that the kids channels nick etc are not working. Just says setting up TV channels constantly. (Error 100:70)

Kids channels are fine on main box and virgin tv go. 

Anybody any ideas how to resolve, I have rebooted the box and still the same. 

Appreciate any help as getting through on phone or via chat takes so much of my life!!!

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ozsat
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Re: No kids channels on tv360 minibox

If it worked before you changed the box then most likely that the co-ax is not tight enough on the connection.

If that doesn't fix it you'll need to call as pixelation is a signal issue.

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Jdm42
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Re: No kids channels on tv360 minibox

We never had a connection upstairs so mini box is new. Not sure if kids was working before engineer left as didn't try until the other morning. Bbc and bbc2 was working to begin with. I have tightened all connections and carried out reboots etc all to no avail. Although bbc and bbc 2 now seem to be working but itv and channel 4 aren't now??? 

Itv and channel 4 saying channel failed and kids still saying the same. 

Looking for way to completely reset box to restart install of minibox as might be whats needed. 

Any ideas welcome though. If no joy will have to call and wait!

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