This is on live TV, on demand, All recordings and everything on the virgin box. I know its not the TV as both the XBox sound it still working and the fire stick. I have also changed the HDMI ports and cables still nothing ???
Thanks for getting back to us. I've been able to locate your account using your Forum details, and I can see that there are a few issues showing on your account. I've booked an engineer appointment for you so that we can try to get this problem resolved. You can find all the information about your appointment on your MyVM page.
Please let me know if you need any more help with this, and remember to update us on how your engineer appointment goes.