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mwarby
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New remote - not delivered no tracking number

I opted in to the program to update my V6 box from TiVo to 360.


My new remote was due to arrive yesterday by Yodel, but never got text regarding delivery window, or the delivery(no tracking number or link). The order is still open in my virgin control panel. I understand that couriers will be very busy what with new restrictions and Christmas.

 

The upgrade app hasn’t appeared yet, I’m just slightly concerned that the update could occur without the new remote. Also I don’t want to go out for a walk if I know the item is going to be delivered that day

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mwarby
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Re: New remote - not delivered no tracking number

Remote just arrived, no sign of upgrade app yet. I’m restarting box to see if that makes it appear.

For whatever reason they’ve sent out two remotes, even though I just have one box

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mwarby
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Re: New remote - not delivered no tracking number

All updated and working fine

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