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Simmsjason1
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New build connection

on ‎13-02-2023 10:33

I’m trying to reach the department to connect a new build that’s under construction, how do I progress this with someone at Virgin.

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Nathan_B
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Re: New build connection

on ‎13-02-2023 11:59

Hi there @Simmsjason1 , welcome to our forum and thanks for your post.

We'll certainly be happy to assist further with this so you can get this new build connected. Just to confirm, have you been able to check our postcode checked here to ensure that Virgin is available in the area of this new build? 

Let us know so we can help further.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Simmsjason1
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Re: New build connection

on ‎13-02-2023 12:03

Hi Yes you have the connection, to my house which is next door.

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Nathan_B
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Re: New build connection

on ‎13-02-2023 19:30

Perfect, thanks for your reply. What I will do is send you a PM so I can confirm some details and have this sent to the team for you.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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