is there any way I can get a new power cable and AC adapter for my TiVo box? we have had a new kitten who has taken to liking to chew the power cable.
We have called virgin media and was told that we were unable to buy a replacement from them. is this true, if so where can we get a new one as the ones we have bought are no good.
Thanks for posting this request on our forums, we can help here yes 🙂 Although I do want to request to see a picture of the furry little culprit 😅
Sorry to hear that they're going through their "teething" phase at the moment!
I'll be able to send out both of these cables, that's not a problem. However, as it's been caused by your household pet there will be a small £25 charge which will be added onto your next bill.
If you're okay with that, I'll send you a PM so we can get the order processed 🙂 Let me know!
Although just on the terminology point, I'd also mention there's no such thing as a TiVo-360. TiVo refers as much to the software as the box type, and fundamentally TV360 is not TiVo.
If you had a V6 and have converted it to TV360, then it's now a TV360 and no longer has anything to do with TiVo.
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