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1TonkER11
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New Customer Everything works great but can't get live Tv

on ‎07-07-2021 12:00

Everything works great but can't get live Tv tried rebooting no success and it records fine any ideas please.

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japitts
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Re: New Customer Everything works great but can't get live Tv

on ‎07-07-2021 12:04

Is your co-ax cable connected finger-tight to your wall socket and your 360 box?

If so - do you get any error messages or codes when you select a live TV channel?

If not - was this a manned installation or self-serve QuickStart?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Alex_RM
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Re: New Customer Everything works great but can't get live Tv

on ‎09-07-2021 12:13

Hi 1TonkER11,

 

Thanks for posting and sorry to hear you've been having some issues with the TV.

 

I've been able to locate your account using your forums details and can see you've been able to speak to an agent and arrange an engineer visit for this.

 

If you do need help with anything else please let us know.

 

Alex_Rm

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