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Chandos100
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New 360 box

I received my new 360 TV box on Saturday and it won't record.  No error message just says Full but no recordings available. Tried to get help by phone but nobody called back yet.

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JitteryPinger
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Re: New 360 box

Try giving it a reset from within the settings menu, ideally deleting everything and hopefully should all work then.

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

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Chandos100
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Re: New 360 box

Sadly this didn't work.  The box rebooted and came up with the same 'Can't find hard drive' message - this time I took note of the error code CS6001.

Virgin are now saying they will send us a new box...

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JitteryPinger
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Re: New 360 box

OK, glad they are going to resolve the issue.

 

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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