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New 360 Mini Box

Elizabeth54
Joining in

I’m expecting a new mini box, the engineer is booked for 01/12, to date I haven’t received notification the box is on its way!

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Ernie_C
Very Insightful Person
Very Insightful Person

The engineer will bring the box with him/her.

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5 REPLIES 5

Ernie_C
Very Insightful Person
Very Insightful Person

The engineer will bring the box with him/her.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Matthew_ML
Forum Team
Forum Team

Hey Elizabeth54, thank you for reaching out and a warm welcome to the community I am sorry you haven't got your box yet. 

As mentioned the tech will bring it.

Please do keep me updated on how the visit goes 🙂 Thanks 

Matt - Forum Team


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Elizabeth54
Joining in

I have to return an item but don’t have any idea to do this. I don’t have the original packaging nor any paper works about returning items no longer needed. 

Elizabeth54
Joining in

How do I return my streaming box?

newapollo
Very Insightful Person
Very Insightful Person

Hi @Elizabeth54 

You can request returns packaging via the following page

 https://www.virginmedia.com/help/virgin-media-return-or-recycle-equipment/request-returns-pack 

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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