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edfle66
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Netfilx not loading

Today we have an issue with Netflix. When opening the app we get splash screen with 'Netflix' logo that shrinks to just the 'N' as usual but then just a spinning wheel below the 'N'. I've tried turning the box off and on again but no joy. Netflix account is OK and working on laptop / tablet etc.

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japitts
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Re: Netfilx not loading

Do other services that use the internet on your 360 box, work ok? Try using OnDemand to test the connection.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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edfle66
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Re: Netfilx not loading

Hi @japitts, other apps like Amazon Video and BBC iPlayer working as normal.

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Richw1982
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Re: Netfilx not loading

Think Netflix have been having issues as been down all day and a lot of reports of issues when streaming as well.

I work for VMO2 but all opinions are my own and are based on my own experiences
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roy247
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Re: Netfilx not loading

Maybe it's something to do with Virgin setting it up for free for Ultimate Volt customers.

 

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Ayisha_B
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Re: Netfilx not loading

Hi @edfle66,

Just checking into see if the issue you were having with Netflix not loading is still ongoing?

If you could let us know, we can offer further support if required 🙂 

Ayisha_B
Forum Team



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edfle66
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Re: Netfilx not loading

Hi Ayisha_B

Thanks for the follow up. I resolved the issue by doing a factory reset. All good now.

 

Regards

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