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Cordell
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My virgin tv is stuck on the welcome page - can you please help

My virgin tv is stuck on the welcome page - can you please help

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japitts
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Re: My virgin tv is stuck on the welcome page - can you please help

Is this a new/replacement box?

Is it a TiVo or V6? If you're not sure, check here 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Cordell
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Re: My virgin tv is stuck on the welcome page - can you please help

It’s a new 360 box installed two days ago

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Corey_C
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Re: My virgin tv is stuck on the welcome page - can you please help

Thanks for your post and welcoe to the Community Forums, Cordell,

 

Apologies for the delayed response. Have you been been able to get things sorted since your post? We also do have an online help give for TV 360 here: https://www.virginmedia.com/help/virgin-tv-360

Let us know if you need any further help.

 

Cheers,

Corey C

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