2 weeks ago
My virgin tv is stuck on the welcome page - can you please help
Is this a new/replacement box?
Is it a TiVo or V6? If you're not sure, check here
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It’s a new 360 box installed two days ago
Thanks for your post and welcoe to the Community Forums, Cordell,
Apologies for the delayed response. Have you been been able to get things sorted since your post? We also do have an online help give for TV 360 here: https://www.virginmedia.com/help/virgin-tv-360
Let us know if you need any further help.