My remote wont work volume on tv

[Brian144]

I have paired my remote with LG TV which works during testing, however as soon as come of pairing page it doesn't work?

Tried many time works great as long as as in pair with devices page.then soon as press close when says I'm done doesn't work?

[John_GS · Accepted solution]

Hi @Brian144 

Thanks for posting and welcome back to the community.

Try this for me;

Unpairing:
•    On the remote control, press and hold the 'TV' button and the 'Rewind' button together for 10 seconds.
•    The remote control should now have unpaired from the box.

Pairing:
•    Put the box into 'Pairing Mode' by pressing the Standby/On button on the front of the box for 10 seconds.
•    On the remote control, press and hold the 'TV' button and the '0' button together for 10 seconds.
•    A message should appear on the screen confirming that pairing was successful.