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Bear400
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My picture keeps breaking up

I have rebooted my tv but x and checked all connections but my live tv channels keep breaking up

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newapollo
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Re: My picture keeps breaking up

Hi Bear400,

Welcome to the forum.

Have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.

If nothing is showing  you could also try the  Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

You've  posted in the 360 forum,  but just in case it's one of the others can you please check <<< this page >>>  as it may help us pin down the problem.

What do mean by breaking up?

Is the picture pixelating?  Does this happen on all channels or just certain ones.

Please can you advise of a few channels and whether they are HD or SD.

Any problems with On Demand, Catch Up or apps?

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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Zak_M
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Re: My picture keeps breaking up

Good morning @Bear400 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your TV services.

 

Are you able to confirm if you have tried the advise listed @newapollo?

 

Kind regards,

Zak_M

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