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My mini box remote keeps flashing white then red and doesn’t pair with the mini box

Joining in

I’ve been using my mini box for a while now and the remote suddenly stopped working I’ve tried a reset I got a new remote and I still have the same problem 

after I press a button the top right corner flashes white then red


Forum Team
Forum Team

Hi there @Chocolatelove 


Thank you so much your post and welcome to the community forums, it's great to have you here. 


I am so sorry that you are facing these issues with your remote, have you been able to run test and possibly order a replacement if needed online here?


Thanks again