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onlyme999
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My TV Keeps Turning Itself on

I have a Samsung smart TV.

I had Virgin Broadband and TV installed on Monday. 

 

When I place my TV in standby mode it occasionally turns itself back on.

 

This did not happen before I switched to Virgin.

 

Any advice?

 

 

 

 

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japitts
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Re: My TV Keeps Turning Itself on

Do you have power-saving set on your VM box?

Which box do you have?.. Check here 

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onlyme999
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Message 3 of 12
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Re: My TV Keeps Turning Itself on

I have a Virgin TV 360 box

 

Power saving. I dont know. Its as it was set up

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newapollo
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Re: My TV Keeps Turning Itself on

It sounds like you have HDMI-CEC set up on your TV.  This is a feature designed to allow users to command and control devices connected through HDMI by using only one remote control. For example, by using the remote control of a television set to control a sound bar, set-top box and or Blu-ray player

If that's the case and you turn that off on your TV this should stop your TV turning itself on.

It's also worth checking/changing the settings on your TV360  eg one power as per the screen shot below

360 audio video settings.jpg

Dave

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onlyme999
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Re: My TV Keeps Turning Itself on

Dave

 

thanks for that. I will check my TV.

 

What setting should the one power be at?

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newapollo
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Message 6 of 12
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Re: My TV Keeps Turning Itself on

Hi again onlyme999,

There's some excellent advice regarding the settings from forum member pau0363 on this thread Samsung-TV-Turns-on-at-Night-Randomly 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali



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onlyme999
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Re: My TV Keeps Turning Itself on

Excellent!

 

This worked

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Neilbrunton
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Message 8 of 12
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Re: My TV Keeps Turning Itself on

I have been having the same problem of Samsung 7 series TV turning on usually in the middle of the night since upgrading to Virgin 360. The advice given here has stopped it happening by does anyone know why the Virgin box is commanding the TV on. I should be able to have HDMI-CEC turned on without this happening. It never happened before I upgraded the V6 box to 360.

markdyer72
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Message 9 of 12
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Re: My TV Keeps Turning Itself on

I have Samsung tv u49ks7000 series and I have hdmi-cec on and don’t have any problems with the tv turning itself on 

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Neilbrunton
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Re: My TV Keeps Turning Itself on

Markdyer72

Do you have Virgin 360 running on a V6 box?

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