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Veryfluidiride
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Multiple TV options confussed

I can’t seem to find any info on the site and how to request it, I have a V6 box main tv and my old TiVo upstairs on another. I’ve split the cable to now go into my new extension. I’m hoping I can watch TV Independently on each, do I need 360 box fitting or is there an multi room option?

thanks Steve  

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newapollo
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Re: Multiple TV options confussed

Hi Steve,

You can't mix a TIVO or V6 with the new 360 box because the new 360 runs on Horizon software.

If you are wanting a 360 then the V6 will receive a software update. This will erase all the recordings and series links, but will retain the hard drive for new recordings. You would however need to have the TIVO swapped out for a mini 360, however the mini doesn't have a hard drive, so you would lose recording storage.

You may be able to swap the TIVO for a V6 (depending on stock levels as there's a shortage) and following that upgrade you would have 2 V6 boxes with hard drives. Then at a later date perform the box upgrade on the 2 V6's to the new 360, hence keeping 2 hard drives.

Dave

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japitts
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Re: Multiple TV options confussed

I *think* you're saying that you currently have one box, and you'd like to add a second - in another room - to your subscription?

In which case yes, VM offer a multiroom option where each additional box shares the main account subscription. I don't think there's any documented cost for this, but it's around the £7/month order - VM could confirm this if/when you call to order.

If you have a working co-ax connection point wherever you want the new box, then theoretically you can do this via self-install QuickStart, otherwise a manned install will be required. This could be chargeable.

The TiVo-platform (which drives the V6) supports multiroom including streaming recordings between the 2 boxes - if you wanted to migrate to the 360 platform (which is completely separate from TiVo) that's a whole other story - but I would recommend having a multiroom V6 installed first else (as newapollo has mentioned) the additional box will be a mini without a hard drive.

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Veryfluidiride
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Re: Multiple TV options confussed

Hi there, I have two boxes currently . I’m looking to add a 3rd tv which I have a co ax  run too. This TV  will be a wall mounted unit. My upstairs runs from the TiVo box and downstairs is on the V6. 
So what I’m wondering is can I have the same level of programs on all 3 ? My upstairs is limited compared to downstairs and would I require a further box for the 3rd tv?  There would be an issue with mounting it out of view you see. 
I’d like to be able to view on both downstairs TV the full TV package. I’m currently on full house. 

hopefully that makes sense I appreciate your answers. steve 

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Re: Multiple TV options confussed


@Veryfluidiride wrote:

Hi there, I have two boxes currently . I’m looking to add a 3rd tv which I have a co ax  run too. This TV  will be a wall mounted unit. My upstairs runs from the TiVo box and downstairs is on the V6. 
So what I’m wondering is can I have the same level of programs on all 3 ? My upstairs is limited compared to downstairs and would I require a further box for the 3rd tv?  There would be an issue with mounting it out of view you see. 
I’d like to be able to view on both downstairs TV the full TV package. I’m currently on full house. 

hopefully that makes sense I appreciate your answers. steve 


What sort of coaxial did you run, virgins one is specialised? You would need a new box, a V6 works on rf so can be put out of site

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Re: Multiple TV options confussed


@Veryfluidiride wrote:

So what I’m wondering is can I have the same level of programs on all 3 ? My upstairs is limited compared to downstairs and would I require a further box for the 3rd tv?


Yes - you would have another V6 installed in the new location, and as per @dannylau  - if VM didn't install that coax, they will likely want to run their own cable.

I'm not sure what you mean by "my upstairs is limited compared to downstairs", all multiroom boxes share the same subscription and TV package.

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Kath_F
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Re: Multiple TV options confussed

Hi Veryfluidiride, 

Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community. 

I can see some of our community members have already offered some great advice. 

I can confirm that in order to have your Virgin package available on the 3rd TV you would need to upgrade your package to include a third box. To do this you would need to speak to the team on 0345 454 1111 for them to go through options and prices. 

Once upgraded, the same channels will be available across all 3 of the boxes. 

If you have any further queries or questions, pop back here to let us know 🙂 

Thanks,

Kath_F
Forum Team




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