Virgin Media Community

[jonesja]

Installed 360 ystdy but just noticed comedy central & Film4 HD missing, any advice would be great. 

[ozsat · Accepted solution]

Missing from Guide or not clearing the picture?

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@jonesja wrote:

Installed 360 ystdy but just noticed comedy central & Film4 HD missing, any advice would be great. 

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[jonesja]

Greyed out on remote and just not tv, if I punch in No. 429 (HD channel No.) it just diverts to 430 which is just Film4 + 1

[jonesja]

Comedy Central not even offered and we have Film4 & Film4+1 but Film4 HD missing.

[ozsat]

Film4HD is on 428. Comedy Central is on 132.

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@jonesja wrote:
Greyed out on remote and just not tv, if I punch in No. 429 (HD channel No.) it just diverts to 430 which is just Film4 + 1

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[jonesja]

428 0n my set is just Film4, but not HD

[ozsat]

You need to call 150 - it sounds as if HD has not been activated as Film4HD should be on 428.

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@jonesja wrote:
428 0n my set is just Film4, but not HD

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[jonesja]

Okay, will do. Thanks for your help.

[BenMcr]

Film4 HD is in Maxit TV as is Comedy Central. To me it sounds you're on Mixit TV.

[japitts]

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@BenMcr wrote:
Film4 HD is in Maxit TV as is Comedy Central. To me it sounds you're on Mixit TV.

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That thought crossed my mind.

@jonesja- check your contract for which package you have signed up for. Then check here for which channels are included in that package.

Some of the channel numbers might differ slightly SD/HD on a 360, but let's get the package clarified first.