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Missing Sports Channels On 360 Box

Josh_Welby
Tuning in

I am getting the following error Message

on the following channels and I cannot watch them MUTV, ViaPlay Sports 1 and 2, LFCTV

and Racing TV 

I get error Code message TU7/10346

 

I have Phoned up but still cannot

watch these Channels

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5 REPLIES 5

BenMcr
Very Insightful Person
Very Insightful Person
Pretty sure those are all subscription channels separate to your main TV pack. Do you have a specific subscription to any of them?
**********************************
I work for Virgin Media - but all opinions posted here are my own

son is going mad as he can't find challenge tv seems to have gone

roy247
Community elder

Try channel 139, there has been warnings since Sunday when the box is first turned on about channel changes and you may need to change your series links.

Here is some info and the new TV guide,

https://rxtvinfo.com/2023/virgin-media-switches-off-sd-channels-in-big-reshuffle/

https://www.virginmedia.com/virgin-tv-edit/tv/virgin-tv-360-channel-guide

 

Yes, I have a Subscription to them all

 

I know they are separate Subscriptions

Hi Josh_Welby, 

Thanks for taking the time to come back to the community with an update. 

We're sorry to hear these channels are not working for you currently. As mentioned by roy247, there was an update to our channels a few months ago now. 

Can you confirm what channel numbers you are trying to watch the channels on? Can you expand on the full error message you are getting too so we can help further?

Many thanks, 

Kath_F
Forum Team

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