Missed best race of f1 season due to poor service and can’t phone as no one answers

[Teyrar]

This is absolute rubbish only way I can contact u is click I wish to upgrade then u answer then when I say can u transfer me I get hung up on this is my sports package currently thanks for the fantastic 4 k pack 

[ozsat]

That is most likely a signal fault caused by a loos cable connection in you house - or a signal fault into your house.

Ensure cable connection is tight.

[newapollo]

Hi Teyrar 

I agree with @ozsat 

The screen can display a pinkish hue/sparkles if the HDMI cable isn't connected properly. Additionally if the HDMI cable is damaged it can also cause this issue. Have you tried a different HDMI cable and a different HDMI port?

Also check the white coaxial cable is snug and tight and free from any kinks.

[Teyrar]

After 1 hr 20 mins on hold got thru to them it was a broadcasting fault there end non sport channels where fine didn’t help me watch the LIVE race tho

[Matthew_ML]

Hey Teyrar, thank you for reaching out and a warm welcome to the community I am so sorry about this.

I can see you've spoke to the team about this already but I would be happy to raise a complaint for you if you wish. Cheers