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I received my minibox from vm to add a second room to my 360 package, instructions say connect 1 end of cable to second outlet on wall box, trouble is i only have 1 outlet on wall box and it's used by main 360 tv box, any suggestions?.


Very Insightful Person
Very Insightful Person

You need to book a technician to install a second outlet wherever you want to use the box.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

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Forum Team
Forum Team

Hi @stevec1956,

Welcome to our Community Forums! Thank you for your post and I'm very sorry to hear that you're having some issues with your sockets! 

I can see that @nodrogd advised you to contact our team directly on 150/ 03454541111 to book in a technician appointment to help with this. Can you tell us if you were able to do this, or if you still require some assistance?

Let us know so we can help.

Thank you.

Forum Team

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Hi all

 Finally got sorted with minibox installation issue I.e instructions telling me to insert end of cable into second outlet on the wall box which only has one outlet for main 360 tv box. I now have an engineer coming next week to install new wall box.

 Thanks for all comments

Hi there @stevec1956, thanks for the update. 

I'm glad to hear an engineer has been arranged for you for this to be resolved. Please let us know if you need any further help after this visit, we will be happy to help.



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