Has anyone had a reoccurring issue when trying to watch a recording on the minibox where it comes up with an error message saying the main virgin 1 box is offline or not connected. So I then go to the main virgin box turn it on and off again and go back to my minibox and it works.
It happens 2 or 3 times a week.
Any advice would be great? Thanks very much 🙂
Answered! Go to Answer
Check your Standby power consumption settings
Go to Settings > System > Standby power consumption. You have 3 choices.
Fast start - the 360 starts quickly but is less energy efficient
Active start - more energy efficient than fast start but the box takes a little longer to start up
Eco start - the most energy efficient and probably the one you're using. It uses minimal power but takes a while to start.
The first two options are best if you have a mini box and want to watch a recording on it
Thanks so much for your response. I've just gone to check and both my main box and mini box are already on Active start... Any other things that might be causing itel?
Thanks so much
Hey ScifiFan11, thank you for reaching out and I am sorry you are having some issues with your mini box.
Has the advice given above helped at all?
Please do let me know, if it hasn't we can look at something else. Thanks
Matt - Forum Team
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hanks for coming back and letting us know things are sorted for you now.
We're glad the advice from Roy247 was helpful.
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